Communications Manager

We are seeking a talented Communications Manager to work as a key member of our highly collaborative, high performing Marketing and Communications team.

Are you a wordsmith with a knack for storytelling? Are you passionate about crafting compelling narratives and engaging audiences?
In this role, you will apply your creative skills and project management skills to bring big ideas (sometimes crazy ones) to life.
If you have been working in a communications role and are looking for more, then you may have found your next adventure!
Who are we?
CSMLS proudly serves as the national professional society for Canada’s medical laboratory professionals and the national certifying body for medical laboratory technologists and medical laboratory assistants. We are a not-for-profit organization that is funded entirely by membership dues and revenues from goods and services provided to our membership and the laboratory community at large.

We hire and promote diverse people with the skills to fit our varied roles, but we all share a common set of ideals and principles. They are:
Respect Everyone
Aim for Awesome
Always Adapt
Be Dependable
Keep Learning
Our Members are Everything

These principles help us build an engaging organization that creates great member experiences and fosters a great work place environment.

About the Position
Reporting to the Director of Marketing and Communications, you are a trusted advisor to the entire organization, but your focus is leading a series of communications programs and initiatives that shape the membership experience and deliver significant value to our members. As Communications Manager you have two direct reports and work with several external service providers to help the Society reach strategic and operational goals.

Your responsibilities will include:
Overseeing Communications Vehicles
• Develop editorial plans and coordinate the production of a quarterly print magazine
• Manage a bi-weekly email newsletter that strategically highlights key membership news and information
• Develop and execute strategies for growing and leveraging our social media channels
• Identify and cultivate relationships with potential content creators and subject matter experts
• Craft messaging on behalf of the CEO, President and Board members for public and member-facing communications
Media/Public Relations
• Oversees media monitoring process, escalates and provides advice on proactive media responses, supports leadership in media responses, press releases and conferences
• Makes recommendations to the Director, Marketing & Communications to increase CSMLS’s media and public profile
• Participates in lobbying activities and representing CSMLS and the membership

Public Awareness Campaigns
• Serves as the project and creative lead for National Medical Laboratory Week
• Develops new projects to raise the public profile of our membership
• Manages the performance of the Marketing & Communications Associate & Web Developer
• Creates, monitors and executes the communications budget
• Aids in the development of annual operational strategies/goals
• Continually evaluates CSMLS’s communications programs; recognizing opportunities for improvement in processes, and materials, and implementing changes as required
• Facilitates brainstorming ideas for new campaigns, strategies, and initiatives
• Supports the Director, Marketing & Communications as required
What you bring:
• College diploma or university degree in marketing, communications, public relations, or a related field with 3-5 years of relevant experience
• Expert interpersonal and communications (written and verbal) skills
• Strong organizational and project management skills
• Expert ability to prioritize your own and your staff’s work
• Expert writing skills for multiple media forms
• Experience with the production of print materials
• Experience executing integrated marketing and communications campaigns, including video, print, and web components
• Highly motivated individual with a collaborative approach to work
• Experience coaching and leading others
• Ability to work independently and part of a team
• Experience in the non-for-profit sector and bilingualism is an asset
This position is permanent, full time 37.5 hours per week.
We are a small, close knit organization with 23 full time staff.
As an organization we operate in a hybrid model, with a combination of in-office days and some working-from-home days once initial onboarding is completed.

Full-time, in-office work is expected during initial training and onboarding.

We offer:
Starting salary $53,000-59,000 commensurate with the position & the successful candidate’s experience and education.
Other perks – cost of living increases, pay for performance increases & bonuses; comprehensive employer paid group benefits including a Health Spending Account; employer-matching pension plan; generous paid time off policy; free parking; employee assistance program; professional development reimbursement and opportunities; health and wellness programs, company events and social gatherings; work perks program (Perkopolis); half day Fridays all summer; paid shutdown between Christmas and New Year.
Recruitment at CSMLS:
If you are contacted for an interview you will receive our interview guide, including information on who you will meet, a full explanation of our recruitment process, including interviewer bios and interview questions prior to our meeting.
CSMLS is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish with One Spoon” wampum agreement.
We are committed to reconciliation, equity, diversity, inclusion and belonging because we care about our Employees, medical laboratory professionals and all those who are impacted by our organization. By ensuring that our policies and actions take into consideration all of the above, we as an organization can be confident that everyone we interact with feels heard, included and equal. It is our goal to leave not one member or employee feeling excluded in any way. At CSMLS, it is our mission to not only ensure that reconciliation, equity, diversity, inclusion and belonging are at the core of all things we do, but also continue to learn, listen and expand our knowledge in all of these areas.
CSMLS is an equal opportunity employer and seeks qualified candidates who share our commitment to reconciliation, equity and inclusion, and especially invite and welcome applications from members of groups that commonly experience discrimination due to race, ancestry, colour, disability (visible or invisible), sexual orientation, gender identities, gender expression, religion and/or spiritual beliefs, place of origin or any other grounds.
We are committed to an inclusive, barrier-free recruitment and selection processes. If you are contacted regarding an employment opportunity, please let us know if you have suggestion to make the recruitment process more comfortable for you. We are always willing to learn, adapt and provide any reasonable accommodation.


Indigenous Land Acknowledgement : We respectfully acknowledge the CSMLS office, located in Hamilton, Ontario, is situated upon the traditional territories of the Haudenosaunee Confederacy, the Mississauga Nation, Anishinaabe Peoples, and the Neutral Peoples. This land is covered by the Dish With One Spoon wampum, which is a treaty between the Haudenosaunee and Anishinaabe to share and care for the resources around the Great Lakes. We further acknowledge that this land is covered by the Between the Lakes Treaty No. 3, 1792, between the Crown and the Mississaugas of the Credit First Nation.


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