Dinner and Dialogue

Join CSMLS for Dinner & Dialogue

Meet colleagues in your community and build connections to the medical laboratory world. The evening includes an educational presentation, dinner and a chance to network with other laboratory professionals.

Earn one CSMLS PEP hour for attending.


Effective Communication Skills

Peter Fenrich, PhD
Tuesday, November 28 @ 6:00pm

Discover how to successfully communicate with others during this evening event.

At the end of this presentation you will be able to:

  1. Describe factors that influence communication
  2. Explain how non-verbal messages impact verbal messages
  3. Actively listen while communicating
  4. Effectively receive and give feedback
  5. Communicate assertively

About the Presenter:

Peter Fenrich is an Instructional Development Consultant at the British Columbia Institute of Technology, he designs online and face-to-face instructional materials and supports instructor development, curriculum development, new program proposals, and program reviews. He also designs and creates innovative computer-based training and simulation software. His work has won international awards. Peter’s book entitled, “Practical Principles of Instructional Design, Media Selection, and Interface Design with a Focus on Computer-based Training/Educational Software”, provides practical information gained through years of experience. Peter works internationally as a consultant and has earned a PhD in Education. 

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