Dinner and Dialogue
Join CSMLS for Dinner & Dialogue
Meet colleagues in your community and build connections to the medical laboratory world. The evening includes an educational presentation, dinner and a chance to network with other laboratory professionals.
Earn one CSMLS PEP hour for attending.
Effective Communication Skills
Peter Fenrich, PhD
Tuesday, November 28 @ 6:00pm
Discover how to successfully communicate with others during this evening event.
At the end of this presentation you will be able to:
- Describe factors that influence communication
- Explain how non-verbal messages impact verbal messages
- Actively listen while communicating
- Effectively receive and give feedback
- Communicate assertively
About the Presenter:
Peter Fenrich is an Instructional Development Consultant at the British Columbia Institute of Technology, he designs online and face-to-face instructional materials and supports instructor development, curriculum development, new program proposals, and program reviews. He also designs and creates innovative computer-based training and simulation software. His work has won international awards. Peter’s book entitled, “Practical Principles of Instructional Design, Media Selection, and Interface Design with a Focus on Computer-based Training/Educational Software”, provides practical information gained through years of experience. Peter works internationally as a consultant and has earned a PhD in Education.